We do not have to tell you how important your computers and network are to your business. Coyote Solutions Group offers a wide array of services for your business needs. Through our years of experience, we have come to know the needs and wants of professional clients. It is through these years that we have assisted our clients in making the most beneficial computing choices for their needs. Coyote Solutions Group is dedicated to providing the highest quality and most efficient service to support our client's needs. Our staff strives to provide cost effective dedicated service to the community with a personal professional touch. As a Cisco Certified Small and Medium Business (SMB) Select Partner we can provide you with an affordable, easy to manage, state of the art Unified Communications Systems. This solution eliminates multiple servers and saves you money by combining voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also integrates with existing desktop applications such as calendar and e-mail. We offer complete solutions to the professional business community in the following areas. VoIP design, implementation and support Local Area Network design, implementation and support Wireless network applications evaluation and implementation Data Protection and Disaster Recovery solutions Vendor and services selection negotiation and management Ongoing management of current network Troubleshooting assistance

Application and Infrastructure Support We realize that service after the implementation is as important as the service we provide before and during the project. Our commitment--including excellent communication, budget adherence and on-time delivery-applies to the day-to-day maintenance of your systems and enhancements to meet the changing needs of your business. Application Support Building the right hardware/software solution is important, but supporting finished product after implementation is also critical. After the proper solution is in place, the same team is there to support you by maintaining and enhancing the solution with changes or added functionality. Your direct team is comprised of Coyote Solutions Group employees, not contractors, which assure you of consistency from start to finish. We are proficient in most applications common to professionals, including Microsoft Office Suite, Dentrix, e-MDs, Amicus Attorney and a host of others. Infrastructure Support We support you and your entire infrastructure, in effect giving you addition resources. This makes your life easier and maximizes your time because you have a single point-of-contact for supporting your entire solution. You do not have time for vendors pointing fingers at one another. A single source means clear accountability from a source you have already grown to trust and rely on-Coyote Solutions Group. Staff Augmentation When that project comes up that is just big enough to warrant additional headcount but you do not have the budget and it does not make sense expend the time in the hiring process alone, Coyote Solutions Group can give you that resource from project inception to project completion and beyond. We fill the gap with an experienced professional, eliminating the costly hiring process and allowing clients to start a project sooner. In addition, when you bring Coyote Solutions Group onboard you do not just get a single resource you get the benefit of the knowledge and expertise of our entire staff of professionals. When you need competent professionals on your technology project, we do not just give you a report or a recommendation like many consulting firms, we do the work and manage the implementation start to finish. Many technology-staffing teams, comprised of contractors, cannot do this. It is just another job for the contract person and many contractors simply do not want to take the kind of ownership it requires to succeed. Coyote Solutions Group's commitment to you and our skilled employees get fully involved with your team, which in turn lowers your risk, increases convenience, and ensures system viability and continuity protecting your investment. Onsite Service and Support Coyote Solutions Group provides complete on-site service and support to maintain your computer and network systems in prime operating condition. With over 50 years of combined experience in systems service and support, we will provide the timely, quality service that your organization requires. We provide complete support for hardware systems including servers, computers, tape backup systems, CD-R/CD-RW, printers, network hardware, LAN cabling, operating systems, and software. Remote Support Using remote access tools, email, and telephone support, we can provide a high level of responsive support to our clients without always having the expense of an on-site visit. Although not all issues can be resolved remotely, it does provide a viable alternative for a faster, lower cost solution to many problems. Service Contracts Using service contracts, Coyote Solutions Group provides continuing support to our clients. Contract clients enjoy regularly scheduled visits, reduced rates, and reduced response times to service and emergency calls. Regular visits allow our technicians and engineers to detect and correct issues before they can become problems.

Partners and Suppliers

Clients



Home | About Us | Services | Contact